Do you love animals? Do you love being outside? This might be the right place for you to start.

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Pet Care Specialists are the backbone of our business. They work either full-time or part-time. They visit pets daily. They drive to the pets family home, greet the pet, and perform the services. Sometimes this is taking a dog for walk, other times is playing with the puppy or cat, or spending time with rabbits, hamsters or birds. It may simply be feeding the aquatic pets. Each visit is unique, and you’ll get to know the pets you care for, and their families.

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As a Pet Care Specialist, you are entrusted with the care of a family member who is well-loved. You’ll be responsible for safely handling the pet and carrying out other services as requested on your visit, reporting back to your Team Leader or your Manager, and making notes about your visit.

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Job Duties Include (but are not limited to):

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• Visiting the client’s home and feeding and walking pets during scheduled times

• Completing an online report of feeding times, animal behaviour and any other noteworthy happenings, such as failure to eat

• Logging in and out at the pet family home

• Uploading photos to the private TLC Dog Walking Facebook Page.

• Potentially staying overnight, or, as needed, providing companionship and comfort for the pet

• Depending on client needs and pet sitter experience, you may also provide additional services, such as bathing or yard clean up

• Respecting the confidentiality inherent in working inside client’s homes and following pet care instructions explicitly

• Wedding Chaperone for the pet family special day.

 

Job Requirements

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• Pass a drug screen and background check

• Pass mandatory certification training classes through our online TLC Training.

• Live within the franchisee’s service area

• Have a valid driver’s license and access to a suitable vehicle

• Be 18 years of age or older

• Have a helpful and caring nature

• Demonstrate the ability to work independently and be trustworthy

If you are an experienced Pet Care Specialist, you may be looking to grow your career. A Team Leader is the perfect opportunity for you.

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Team Leaders are experienced Pet Care Specialists and also possess the ability to lead others to excel. This person still provides pet care services, but they also are responsible for the daily management of a team of Pet Care Specialists. They spend approximately 75% of their time on pet care service, and 25% of their managing their team.

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Job Duties Include (but are not limited to):

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• Scheduling

• Troubleshooting pet care service issues during your shift

• Working/studying with your team to encourage education and growth in their expertise

• Ensuring your team executes services according to the TLC Dog Walking way

• Working with the Business Manager or Owner on developing new services or concepts

• Assisting in staff reviews

• Assisting in hiring additional staff

 

Job Requirements (in additional the job requirements as a Pet Care Specialist):

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• Additional certification in mandatory topics through TLC Training 

• A minimum of 1 year as a Pet Care Specialist

• Ability to lead a team of 3-5 Pet Care Specialists

• Be positive and a creative problem solver

As an accomplished and seasoned Pet Care Specialist and Team Leader, the next step in your career path is to become educated and experienced in the business aspects of running a TLC Dog Walking franchise. If you have ever thought you might want to own your own business someday, this is the perfect opportunity for you to find out just how to do that.

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Business Managers work closely with Owners to carry out the in-office duties of running the company. You’ll work on a wide variety of business functions, from managing staff and marketing, to social media, community outreach, and sales. Many Business Managers go on to become franchisees, or help their Owner expand their territory. While you may still be asked to provide pet care services, you’ll likely spend about 75% of your time on assisting the Owner in managing the business, and 25% of your time providing pet care services.

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Job Duties Include (but are not limited to):

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• Managing staff and Team Leaders

• Assisting in hiring and recruitment

• Leading community outreach efforts

• Managing social media

• Assisting with marketing and advertising

• Attending events and gathering to represent the business and recruit new pet parents

 

Job Requirements:

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• Minimum of 2 years providing pet care services

• Must pass drug test and background check

• Be willing to work in an office environment

• Successfully pass certification in additional Business Management courses through TLC Training

• Be trustworthy and able to work independently